I can't change my plan to another one.

Question

I can't change my plan to another one.
a message pops up, the plan could not be changed, try again[personal information removed by moderator]

jane-e · Answer

@Kamil36047140r76k  Try the steps here:https://helpx.adobe.com/manage-account/using/change-plan.html If that doesn't work, contact Adobe Customer Care, as they are the only ones who can assist. Try the link to auto-open the Chat:https://helpx.adobe.com/contact.html?rghtup=autoOpen  Type "agent"If your browser blocks the Chat window, try the troubleshooting tips here:https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  You can also send a post through X (formerly Twitter) to @AdobeCare.Do not reply to PMs, which are likely to be scammers. I've moved your post to Account, Payment, and Plan.~ Jane

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