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Participant
January 5, 2020
Question

I can't change payment information

  • January 5, 2020
  • 1 reply
  • 218 views

I try to change my old card with a new one but I can`t add my new card CVV I can`t find a field to add it 

and it`s the last day and I will lose my membership please help me to add my new payment information.

This topic has been closed for replies.

1 reply

Tacafy大尉
Legend
January 5, 2020

Ahmed-Mowafy, good evening.
On the last day of your membership, you may not be able to change your card because the old card is ready for billing.
You can't change it yourself, so you'll need to contact support for card changes.

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