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Participant
October 20, 2025
Question

I can't change the plan to yearly pay nor cancel it nor switch to another. The chat does not work.

  • October 20, 2025
  • 1 reply
  • 31 views

I have the Plan for digital photography 20 GB and want to update from monthly pay to yearly as this way I will be charged the same amount as today.
But I have tried 3 browsers already (Chrome, Brave, Safari) and just getting the errors.
If I try the support chat, I get error as well.
If I try call the the support phone number for Czechia, it does not exist.
Pls help.

1 reply

Kanikas
Community Manager
Community Manager
October 20, 2025

Hi, 

We are sorry for the inconvenience. There is a system error that our team is working upon. 
Kindly try after sometime.


^KS