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February 13, 2025
Question

I can't delete my credit card

  • February 13, 2025
  • 2 replies
  • 323 views

Can anyone explain to me why I can't delete my credit card information at all? Why there is no delete option in edit section? 

2 replies

John T Smith
Community Expert
Community Expert
February 13, 2025
Jeffrey_A_Wright
Legend
February 13, 2025

Brhm, thanks for your question. At least one active payment method is needed when you have an active membership. Please see https://adobe.ly/41ic59S for information on how to edit or add credit cards to the account. ^JW

February 13, 2025

Thank you for your answer but this does not answer the question I asked. I want to delete my credit cards not edit or add new one.

Jeffrey_A_Wright
Legend
February 13, 2025

I am sorry, Brhm, but the options I referenced are the only options; there is no delete, only edit, or add. ^JW