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RIRA_
Participant
September 2, 2026
Answered

I can't find my invoices in the billing section. It just doesn't show any payments/invoices

  • September 2, 2026
  • 5 replies
  • 71 views

I can't find my invoices in the billing section. It just doesn't show any payments/invoices.

I need them for my companies accounting but nothing comes up.

Please send me the invoice for the most recent billing ASAP!

    Correct answer Jeff_A_Wright

    Thank you for posting, Rira.


    Thanks for reaching out. I can understand how frustrating this is when you need your invoices for company accounting.


    I was able to confirm that the Adobe account used to post here has an active Creative Cloud subscription, so you should be able to access your invoices from that account.


    Please review the steps in this document to view and download your invoices:

    https://adobe.ly/4i8ll9e


    If you would like future invoices to show your company information instead of your personal information, you can review and update your billing details here:

    https://adobe.ly/4gCQRv0


    Please let us know if you're still unable to see any invoices after following those steps. For your privacy, don't post any account or billing details here in the public forum, Rira. ^JW

    5 replies

    active_artist4235
    active_artist4235
    Participant
    September 10, 2026

    I’m having this same issue - I’m looking for my Adobe Stock subscription invoices. But there is nothing in my billing/invoices section. Neither of the links in the reply comment work for me; they both come up as “404 not found” pages.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 11, 2026

    ​@active_artist4235 

     

    try using a mobile phone's updated non-opera browser with wifi disabled.

    active_artist4235
    active_artist4235
    Participant
    September 11, 2026

    Wow, that worked for me, I appreciate it!

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    September 4, 2026

    Thank you for posting, Rira.


    Thanks for reaching out. I can understand how frustrating this is when you need your invoices for company accounting.


    I was able to confirm that the Adobe account used to post here has an active Creative Cloud subscription, so you should be able to access your invoices from that account.


    Please review the steps in this document to view and download your invoices:

    https://adobe.ly/4i8ll9e


    If you would like future invoices to show your company information instead of your personal information, you can review and update your billing details here:

    https://adobe.ly/4gCQRv0


    Please let us know if you're still unable to see any invoices after following those steps. For your privacy, don't post any account or billing details here in the public forum, Rira. ^JW

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