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Participant
June 23, 2025
Question

I can't log in to cancel my subscription because I entered the wrong email

  • June 23, 2025
  • 1 reply
  • 83 views

When starting the trial I entered the wrong email which I don't have access to and now I can't cancel the subscription plan because I have no way to log in to the account for which the account was created because I don't have access to that email.

I would be very grateful for your help

1 reply

Shivangi_Gupta
Community Manager
Community Manager
June 23, 2025

Hi there,

We understand your query. Please refer to this article: https://adobe.ly/4ndbaAf

Let us know if it helps.


^Shivangi