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Participant
October 20, 2025
Question

I can't pay for my subscription and technical support isn't working

  • October 20, 2025
  • 1 reply
  • 24 views

My account is always loading, and it doesn't show any subscriptions. Tech support is also always loading. When I try to pay through Photoshop, I get an error message. Even though there's money on my card, and subscriptions have been charged to that card multiple times.

1 reply

kglad
Community Expert
Community Expert
October 20, 2025

there's a system outage for maintainance.  service should resume shortly.

 

you can check https://status.adobe.com/