I can't pay for my subscription due to sanctions

Forum|Forum|4 years ago
April 30, 2022
2 replies
121 views

I can't pay for my subscription due to sanctions from Russian card and i don't have any other cards. how can I restore my subscription?

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John T Smith

Community Expert

US Government has sanctioned Russia for invading Ukraine
https://blog.adobe.com/en/publish/2022/03/04/adobe-stops-all-new-sales-in-russia

Peru Bob

Community Expert

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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