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Delightful_joy4537
Participant
September 16, 2026
Answered

I can't purchase credits or subscribe

I can’t purchase credits or subscribe

    ShivangiGupta
    ShivangiGuptaCorrect answer
    Community Manager
    September 16, 2026

    Hi @Delightful_joy4537,

    We are sorry to hear this.

    Could share more details? Do you get any error?

    Have you followed these articles? https://adobe.ly/4y0xiTB

    https://adobe.ly/4jcAIxI


    Looking forward to your response.


    ^Shivangi

    ^Shivangi
    View reply

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    September 16, 2026

    Try a different browser.

    Translate
    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    September 16, 2026

    Hi @Delightful_joy4537,

    We are sorry to hear this.

    Could share more details? Do you get any error?

    Have you followed these articles? https://adobe.ly/4y0xiTB

    https://adobe.ly/4jcAIxI


    Looking forward to your response.


    ^Shivangi

    Translate
    ^Shivangi
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