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Gigi
Participant
July 8, 2026
Answered

I cancel a free trial and notice i have been charged an annual fee, how can i get a refund

  • July 8, 2026
  • 1 reply
  • 21 views

I cancel a free trial and notice i have been charged an annual fee, how can i get a refund

    Correct answer Jeff_A_Wright

    Thank you for posting, Gigi.


    I am sorry you did not find more value in our services, and I apologize for any confusion you may have encountered with your subscription.


    Your new subscription is through the Google Play Store. Please see https://adobe.ly/4b26qcv for information on how to cancel the subscription and request a refund.


    For more information on the Google Play Store refund policy, see https://adobe.ly/4pa2mfK.


    Please update this public discussion thread if you have any additional questions, Gigi. ^JW

    1 reply

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    July 8, 2026

    Thank you for posting, Gigi.


    I am sorry you did not find more value in our services, and I apologize for any confusion you may have encountered with your subscription.


    Your new subscription is through the Google Play Store. Please see https://adobe.ly/4b26qcv for information on how to cancel the subscription and request a refund.


    For more information on the Google Play Store refund policy, see https://adobe.ly/4pa2mfK.


    Please update this public discussion thread if you have any additional questions, Gigi. ^JW

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