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Participant
July 15, 2025
Question

I cancel my subscription within 24hrs, I would my refund.

  • July 15, 2025
  • 2 replies
  • 135 views

I made a purchase today, but realised that I did not need it. I cancelled the purchase within 24hrs or my subscription, but have not recieved and email confirming my refund yet. Please can someone assist me and correct the error.

 

Regards

Carmen

 

 

 

 

2 replies

John T Smith
Community Expert
Community Expert
July 15, 2025

This is a public forum, other users can't see your information

 

What do you see for your account at https://account.adobe.com/

Participant
July 15, 2025

I made a purchase today, but realised that I did not need it. I cancelled the purchase within 24hrs of my subscription, but have not recieved an email confirming my refund yet. Please can someone assist me and correct the error.

 

Regards

Carmen

kglad
Community Expert
Community Expert
July 22, 2025

is this resolved?

Jeffrey_A_Wright
Community Manager
Community Manager
July 22, 2025

Carmen, I can confirm that you successfully canceled your plan. I am sorry you did not find more value from your recent usage of Adobe services. Please see https://adobe.ly/3H18IfT for information on the cancellation and refund process. ^JW