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Nureddin
Participant
July 28, 2026
Question

I canceled my account, but it didn't happen and the fee was withdrawn from my account. I already have an Adobe account because of my school email. I want a refund request.

  • July 28, 2026
  • 1 reply
  • 7 views

I canceled my account, but it didn't happen and the fee was withdrawn from my account. I already have an Adobe account because of my school email. I want a refund request. I would be very happy if you could help me. I am still a student.

    1 reply

    Jeff_A_Wright
    Community Manager
    Community Manager
    July 28, 2026

    Thanks for posting, Nureddin.


    My apologies for any confusion you encountered while managing your unnecessary subscription.


    I can confirm that you did complete the cancellation process on July 22nd. Refunds are automatic and take up to 14 days.


    Please see https://adobe.ly/4x6znMI for more information about the cancellation and refund process.


    Please update this public discussion thread, Nureddin, if you have any additional questions. ^JW