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supereditor
Participant
March 23, 2026
Answered

I canceled my Adobe subscription within 1 day of purchasing it. I would like to know when I can expect my refund. Could anyone please tell me how long the refund usually takes to be processed and returned to the original payment method? Thank you.

  • March 23, 2026
  • 1 reply
  • 60 views

i had two plans. adobe acrobate pro and adobe ai assistant.

Thank you.

    Correct answer Nancy OShea

    If you cancelled with the 14-day grace period, you’ll receive a refund in 10-15 business days.

    Check your email for confirmation that you indeed cancelled your plans. Or by logging in to your online account below.

    https://account.adobe.com/plans

     

    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    March 23, 2026

    If you cancelled with the 14-day grace period, you’ll receive a refund in 10-15 business days.

    Check your email for confirmation that you indeed cancelled your plans. Or by logging in to your online account below.

    https://account.adobe.com/plans

     

    Nancy O'Shea— Product User & Community Expert
    supereditor
    Participant
    March 24, 2026

    thank you for your response. i have cancelled both acrobat pro and ai assistant. is there any email i should get of refund?