Skip to main content
JujuKu
Participant
June 11, 2026
Question

I canceled my free trial week subscription after 2 days and I was still charged.. please help to request refund. Thank you so much

  • June 11, 2026
  • 1 reply
  • 0 views

Hi guys, I have taken the week free trials on the June 2. I cancelled it on the 3d June (next day). And I was still charged on the June 9. Please help to get refund and how do I make sure it is actually cancelled? Thanks so much 

    1 reply

    kglad
    Community Expert
    Community Expert
    June 11, 2026

    check your account, https://account.adobe.com to make sure everything is cancelled.