I canceled my InDesign subscription, and later got a notification about my payment not going through. What do I do?

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I canceled my InDesign subscription, and later got a notification about my payment not going through. What do I do, as I don't use the application and cancelled my subscription

M

Manan JoshiCorrect answer

Community Expert

Confirm that the cancellation did go through and you still not subscribed to it. Check your account at https://account.adobe.com/plans

If you are not subscribed and still it is trying to charge you then contact Adobe Support

-Manan

Dave Creamer of IDEAS

Community Expert

Did you get a confirmation email about the cancelation? (Check any spam/junk folders.)

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David Creamer: Community Expert (ACI and ACE 1995-2023)

M

Manan Joshi

Correct answer

Community Expert

Confirm that the cancellation did go through and you still not subscribed to it. Check your account at https://account.adobe.com/plans

If you are not subscribed and still it is trying to charge you then contact Adobe Support

Translate

-Manan

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