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Participant
December 29, 2023
Answered

i canceled my membership month ago. why you keep charge me.

  • December 29, 2023
  • 2 replies
  • 130 views
hi there. i canceled membership month ago. incase you keep charge me i changed my card munber. don't charge me and cancel my menbership!
This topic has been closed for replies.
Correct answer Peru Bob

This is a user to user forum.  We don't have access to your account here.

 

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare

2 replies

kglad
Community Expert
Community Expert
December 29, 2023

check your account before contacting adobe support, https://account.adobe.com

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
December 29, 2023

This is a user to user forum.  We don't have access to your account here.

 

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare