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Participant
October 10, 2026
Question

I canceled my subscription before the 7 days and I still got charged

I canceled my Adobe subscription before the 7 days and I still got charged

    2 replies

    kglad
    Community Expert
    Community Expert
    October 14, 2026

    check your account, https://account.adobe.com 

     

    does it show any subscriptions?

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    justlearnskills
    Community Expert
    Community Expert
    October 14, 2026

    ​@satisfied_worldview011e Typically, it takes between 10-14 business days for a refund. For more information about the cancellation and refund process, see 
    https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html.

     

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