I canceled my subscription on the day I was billed. Can I get a refund?

4 replies
10 views
Translate

I canceled my subscription on the day I was billed. I forgot to cancel my free trial. Will I get a full refund? How do I initiate requesting a refund? Or is it automatic?

kglad

Community Expert

cancel subscription, https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

understanding cancellation

fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel

Translate

H

happy_Harmony4809Author

Participant

Is the confirmation email enough as proof for me to get a refund? How long until I get refunded?

Translate

M

Manan Joshi

Community Expert

The email confirms that the cancellation was successful. Refunds are subject to conditions. For details about refund eligibility see the article posted above by @kglad. If eligible, refunds are processed automatically within 10-14 business days.

Translate

-Manan

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.