I canceled my subscription the same day I paid for it by mistake. Thinking to pay $9.99 or 10.99 but the deduction was made for $119.99 on 08/09/26. When will I be refunded?

Hi ​@stunning_Beeb0dc ,

Thank you for reaching out.

After reviewing the account, we found the following subscriptions associated with it:

• Acrobat Premium  – Canceled in May 2025.
• Acrobat Premium  – Purchased in September 2026 and is currently active.

We understand your concern regarding the recent charge. Based on the account details, a new Acrobat Premium subscription was started on September 8, 2026 through the Google Play Store, and the subscription remains active.

As this subscription was purchased through Google Play, subscription management, billing, cancellations, and refund requests are handled directly by Google.

If you no longer wish to continue the subscription, please follow Google's instructions to cancel it:

Google Play subscription cancellation instructions

You may also contact Google Play Support to inquire about the charge and review any available refund options based on Google's policies.

If you need any further assistance, please let us know. We'll be happy to help.

Thanks,
Akansha