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Participating Frequently
Sep 12, 2026 9:41 PM UTC
Answered

I canceled my trial, do I get a refund?

Hello i did cancel by adobe acrobat free trial (within 14 days but still have like)

unaccounted for transaction inside my bank is it gonna refund me the money ?
 
    Nancy OShea
    Nancy OSheaCorrect answer
    Community Expert
    Sep 12, 2026 11:21 PM UTC

    @Peaceful_multitalent2cb1

    If you cancelled within the 14-day grace period, your automatic refund will be sent. It should appear on your payment card within 10-12 days.

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert

    7 replies

    Nancy OShea
    Community Expert
    Community Expert
    Sep 12, 2026 9:46 PM UTC

    Did you cancel AI Assistant and Acrobat or just Acrobat?

    Log-in to your Adobe account below:

    https//:account.adobe.com/plans

    Click Manage Plan for more options.

     

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    Nancy O'Shea— Product User & Community Expert
    Participating Frequently
    Sep 12, 2026 9:51 PM UTC

    It is adobe acrobat pro

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