I cancelled by subscription on or about 9/22/26 after seeing a charge to Adobe but have not received a refund for the payment to my credit card.

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I want a refund to my credit card

kglad

Community Expert

then cancel during the trial period. cancel subscription, https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

understanding cancellation

fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel

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AkanshaAshra

Community Manager

Hi @fantastic_Zephyr62bb

We understand your concern. After reviewing your account, we found that the subscription is not eligible for a refund based on the applicable cancellation terms.

For more details, please refer to:
Understand Adobe's subscription terms and refund policies

Thank you for your understanding. Let us know if you have any additional issues.
^Akansha

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