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Nikki0105
Participant
March 15, 2026
Answered

I cancelled my membership within 14 days, how can I get a refund?

  • March 15, 2026
  • 2 replies
  • 56 views

I subscribed for a 7-day free trial plan a week ago and cancelled the membership 2 days ago, so before the end of the trial. I also immediately received an email confirming my cancellation.  However, today I received a notification from my bank account saying that I paid €8,12 for a monthly subscription. I just cancelled my membership once again, so within 14 days from the payment. How can I get a refund?

    Correct answer kglad

    refunds are automatic and received within 14 days, if you qualify.

    2 replies

    Ingakuthiinkosi21
    Participant
    March 16, 2026

    Same thing happened to me they have been trying to deduct money from my account even though I had long cancelled my subscription and they finally managed to deduct my last money and I desperately need it back so I would appreciate it if I could get my money back

    kglad
    Community Expert
    Community Expert
    March 16, 2026

    @Ingakuthiinkosi21 

     

    what's your account show, https://account.adobe.com 

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    March 15, 2026

    refunds are automatic and received within 14 days, if you qualify.