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Participant
August 6, 2026
Question

I cancelled my subscription a few days after subscribing and received a confirmation email. However I’ve just been charged $47.99. How do I get a refund?

  • August 6, 2026
  • 4 replies
  • 15 views

 

    4 replies

    kglad
    Community Expert
    Community Expert
    August 6, 2026

    check your account, https://account.adobe.com

     

     

     

    does it show any subscriptions?

    Participant
    August 6, 2026

    It says I’ve cancelled it 😬

    kglad
    Community Expert
    Community Expert
    August 6, 2026

    if you have no subscriptions and you cancelled a refundable subscription within the refund period, your refund can take up to 14 days to complete.

     

    you can check the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html