I cancelled my subscription a few days after subscribing and received a confirmation email. However I’ve just been charged $47.99. How do I get a refund?

I am sorry for the confusion and unexpected charge, ​@fierce_Cascade050a.

As ​@kglad suggested, reviewing the subscriptions listed on your Adobe account is an important first step. Based on the information available, it appears there are two separate subscriptions involved.

The AI Assistant for Acrobat subscription that started on June 25, 2026, appears to have been canceled on June 26, 2026, and a cancellation confirmation was sent. However, there is also an Acrobat Pro subscription that began on July 3, 2026. It appears the Acrobat Pro subscription is still active, which would explain why billing is continuing.

Please review your active plans and subscription status here:

https://account.adobe.com/plans

If you would still like to cancel the Acrobat Pro subscription, you can follow the steps in this article:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If a refund is due following cancellation, refunds are typically processed automatically according to Adobe's cancellation terms and may take up to 14 days to appear after processing, depending on your payment provider. You can review the cancellation terms here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

I hope this helps clarify what is happening. Please let us know if you have any questions or need help understanding the subscription status shown on your account.