I cancelled my subscription almost a week ago I think because of technical problems that didn’t seem to work but to me it showed it has been cancelled now they took my money I would like to have refund please

Question

I cancelled my adobe subscription almost a week ago and it showed that I don’t have subscription any more today I have seen my account they have taken my money so I went back to the account and cancelled the plan twice so kindly I wpuld like to have refund please

Peru Bob · Answer

If properly cancelled, refunds are issued within 14 days.
See here:

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

and here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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