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J
Janice30371248nsjj
Participant
March 27, 2024
質問

I cancelled my subscription but want to restart it before my annual subscription ends

  • March 27, 2024
  • 返信数 2.
  • 222 ビュー

I canceled my subscription previously but want to restart it again before my current annual subscription ends and with the same subcription price indicated on my dashboard as I have already gotten approval from my boss for that price.

 

How do I do so as I cannot renew or restart with a still valid subscription.

    返信数 2

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 27, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from download and install">
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 27, 2024

    correct. once cancelled you can't renew a subscription.  you must start a new subscription.

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