Hello,
I cancelled my subscription because the monthly charge became too expensive for me. I originally expected to pay 1,480 yen, but later I noticed charges of 3,828 yen.
I have not used the service very much, and I was not aware of the higher subscription cost. Since I have already cancelled the subscription, I would like to kindly request a refund or any possible assistance.
Could you please review my account and help me?
Thank you for posting to this public discussion forum, Bikash.
I am sorry for any confusion you may have encountered with your subscription. Your subscriptions remain active as the self-cancel process listed at https://adobe.ly/4oH3mb3 was started but never completed.
Please click on https://adobe.ly/3QUXkHs to speak with a member of our team who can help you cancel your subscription and explore the possibility of a refund, Bikash.
I don't see any records of any previous attempts to reach us, so use a different device if you cannot reach anyone at https://adobe.ly/3QUXkHs.
For more information about the cancellation and refund process, see https://adobe.ly/4uT5JsW.
Please update this public discussion thread if you have any additional questions, Bikash. ^JW
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