I cancelled my subscription then why deduct amount from my account ?

Community Expert

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If you cancelled, you should have received an email confirmation. Check your spam folder.

Also, cancellations of annual plans incur a 50% early termination fee -- half your remaining months of service.

Nancy O'Shea— Product User & Community Expert

Community Expert

is everything cancelled?

Participant

I need my refund

Community Expert

Did you cancel your trial in no more than 14 days?

If you don’t cancel a trial in 14 days it becomes a subscription and there is no refund

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