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Bunty2026
Participant
May 16, 2026
質問

I cancelled my subscription then why deduct amount from my account ?

I cancelled my subscription then why deduct amount from my account ?

    返信数 2

    Nancy OShea
    Community Expert
    Community Expert
    May 16, 2026

     

    ==========

    If you cancelled, you should have received an email confirmation. Check your spam folder.

    Also, cancellations of annual plans incur a 50% early termination fee -- half your remaining months of service.

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    May 16, 2026

    check your account, https://account.adobe.com 

     

    is everything cancelled?

    Bunty2026
    Bunty2026作成者
    Participant
    May 16, 2026

    I need my refund 

     

    John T Smith
    Community Expert
    Community Expert
    May 16, 2026

    Did  you cancel your trial in no more than 14 days?

     

    If  you  don’t cancel a trial in 14 days it becomes a subscription and there is no refund