I cancelled the 7 day free trial 6 days before the trial end and have an email to prove this and you still charged the $47 dollars and are going draw down next mth

Thanks for posting to this public discussion forum, Roger.

I apologize for any confusion you have encountered while managing your subscriptions, and for not finding more value in our services.

I can confirm that you completed the self-cancel process, and any refunds issued will be available within 14 days. You canceled one subscription on July 5th and the second on the 10th.

For more information about the cancellation and refund process for a month-to-month plan, see https://adobe.ly/4yyBc6S.

Please update this discussion thread if you have any additional questions, Roger. ^JW