I cannot cancel my free trial

Question

I signed up for teh free 7 day trial - it is not what i need - and now when i try to cancel the plan i get a constant error message únable to load data'. I have cleared the cache, tried a different brower , tried at another time and still no luck. There is also no one i can call or email to help me resolve the issue.

Jeffrey_A_Wright · Answer

Fierce, Sympthony, thanks for creating a public discussion thread about your recent subsciption commitment to Adobe. Many of our services are affected by the current Amazon Web Services outage. Please view and bookmark https://adobe.ly/3L6W7cN to keep track of the status.

I would recommend you try to complete the self-cancel process listed at https://adobe.ly/4hE2roB once the Amazon Web Service outage has been resolved and services at https://adobe.ly/3L6W7cN report as normal. ^JW

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