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Participant
September 20, 2022
Question

I Cannot cancel my trial plan

  • September 20, 2022
  • 1 reply
  • 111 views

I feel so anxious and frustrated after 1 hour of searching help for my trial subscription. I do not have the option to cancel it from plans and it will expire tomorrow.

I am also totally dissaponted that you don't have an live chat for help or at least an email to solve a specific issue.

It seems too scamy for a Company such Adobe.

This topic has been closed for replies.

1 reply

Community Expert
September 20, 2022

Hi @Cinca26198467wf76,

If you don't see the cancel option in your account then you would need to contact support for getting it done. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan