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I cannot un-subscribe Adobe Acrobat

Forum|Forum|1 year ago
April 18, 2025
3 replies
323 views

I have been charging certained amount every month. But there's no purchase history when I login to adobe accout.
I cannot contact Adobe service centre..............

How to

Correct answer gupta shivangi

Hi @Amanda359148273arp,

Thanks for reaching out. I checked your account details and found that your Acrobat subscription was cancelled in 2024. There is no active subscription associated with your account now. I would recommend you taking a look at this article: https://adobe.ly/42xIcBC

Let me know if it helps.

^Shivangi

kglad

Community Expert

if you think your credit card is being fraudulently used, contact your card issuer and report fraud.

gupta shivangiCorrect answer

Legend

Hi @Amanda359148273arp,

Thanks for reaching out. I checked your account details and found that your Acrobat subscription was cancelled in 2024. There is no active subscription associated with your account now. I would recommend you taking a look at this article: https://adobe.ly/42xIcBC

Let me know if it helps.

^Shivangi

A

Amanda359148273arpAuthor

Participant

Hi Shivangi,

Thank you for your response, however, I have been charging $28.99 per month since Dec 2024.

19/12/24 x $28.99

20/01/25 x $28.99

19/02/25 x $28.99

19/03/25 x $28.99

17/04/25 x $28.99

Total: $144.95

I have other user name: cho_nolan_6797, but there's no any exiting plan either.

Could you please reund the amount to me ASAP? Thanks.

kglad

Community Expert

you'll need to contact your cc company.

@mj

Community Expert

Try this number:

800-915-9428

Let us know how you go.

mj

Institute of Media, Strategy & Design

Author, Adobe InDesign Masterclass

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