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Participating Frequently
December 2, 2023
Question

i cant change my MY ADOBE PLAN

  • December 2, 2023
  • 1 reply
  • 200 views

I CANT CHANGE MY ADOBE PLAN, I WANT TO CHANGE IT TO:

Creative Cloud Photography plan with 1TB

   BECAUSE ITS 239.88/YR INSTEAD OF 269.88/YR IT SAYS THIS WHEN I TRY PLEASE HELP!!!!! 

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1 reply

kglad
Community Expert
Community Expert
December 2, 2023

contact adobe support.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Participating Frequently
December 2, 2023

Thankyou.

kglad
Community Expert
Community Expert
December 2, 2023

you're welcome.

 

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