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paulinat87557762
Participant
February 8, 2018
Answered

i cant contact Adobe!!!!! I hate they still getting my money

  • February 8, 2018
  • 2 replies
  • 555 views

I hate adobe custom contact...i am traing a month ago to cancel cloud suscription but they just cant answer chat or phone when i tray , you are stelling my money.... please leave me cancel de focking suscription!!!!!!!

This topic has been closed for replies.
Correct answer kglad

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

2 replies

Participant
November 9, 2023

me to

 

John T Smith
Community Expert
Community Expert
November 9, 2023

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
February 8, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html