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Participant
April 8, 2021
Question

I cant run my student adobe plan account

  • April 8, 2021
  • 2 replies
  • 196 views

i have a student account, but now i can´t enter the account and it seems that it have moved to a trial account even it is paid. When accesing now i am always directed to the trial account, and it do not recognize my order number. Casn anyone help me on hop to get my account back-

thanks

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2 replies

John T Smith
Community Expert
Community Expert
April 8, 2021

Do you have another email address and account?

Log-in to your Adobe account and click this link https://account.adobe.com/products

 

If not, do as Jeff said

 

Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Jeffrey_A_Wright
Legend
April 8, 2021

Default, I am sorry, but there are no active memberships associated with the e-mail address you used to post to this public discussion forum.  Please contact your educational institution for assistance accessing the account they are managing for you.