I'd like to ask for a refund.

Question

On June 9, 2022, I received a Kakao Talk message that the regular payment was made at 02:21 Korean time. I have no intention of using it in the future, and there is no reason to use it. I only received a reply that it was not possible due to policy issues. However, I canceled my subscription within 14 days and before 48 o'clock, and I only received a reply from Google Play to contact the developer directly. I'm asking again because I'm frustrated because I don't give you a proper reason why it's because it's not a policy problem. I'm embarrassed because a large amount of money has been paid. Please give me a refund.

John T Smith · Answer

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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