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Answered

I'd like to cancel my plan

Forum|Forum|9 years ago
May 18, 2017
2 replies
916 views

I'd like to cancel my cc plan due to finally noticing the price increase for it used to only be 21 now I'm paying 33 endless there's is a way to get the price lowered back to the original price

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Correct answer Kanikas

Hi Adrian,

Please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

You may also refer to the help document below:

https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Please go through the Adobe - Subscription Terms as well.

Hope this helps.

Regards

Kanika

T

Trina29533510vl6v

Participant

How to cancel my olan

M

Manan Joshi

Community Expert

Please follow the help document linked in the post marked correct, if the instrcutions on that link don't help then contact Adobe Support, they shall help you. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan

KanikasCorrect answer

Legend

Hi Adrian,

Please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

You may also refer to the help document below:

https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Please go through the Adobe - Subscription Terms as well.

Hope this helps.

Regards

Kanika

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