I didn't apply for the ฿1,904.60 plan, but why is there a bill that I owed?

Question

I didn't apply for the ฿1,904.60 plan, but why is there a bill that I owed? Notified since yesterday Even though I didn't apply.

Normally, I apply for the ฿380.92 plan and that's it.

Can something like this be fixed?

John T Smith · Accepted Answer

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
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Type "Agent" in the chat box to bypass the chatbot and be connected to a person
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kglad · Answer

change it, https://helpx.adobe.com/creative-cloud/help/upgrade-change-plan.html

if you see a penalty when trying to change, contact adobe support per above. there should be no penalty when changing plans.

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