Bartosz_Cepowski0808

Participant

Answered

I didn't get a refund for canceling my subscription

Forum|Forum|9 months ago
May 12, 2025
3 replies
299 views

Hello I have not received a refund to my account despite canceling within the period for a full refund. I canceled my subscription on April 23. My bank has not recorded any refund order. Can anyone advise what to do? There is no normal contact with Adobe in my region.

Activation billing and install

Correct answer Bartosz_Cepowski0808

The problem was on the bank's side. The issue has been resolved

Bartosz_Cepowski0808AuthorCorrect answer

Participant

The problem was on the bank's side. The issue has been resolved

Community Manager

Community Manager

Thank you for keeping the thread updated.

^Shivangi

Community Expert

Community Expert

Also did you get a cancellation sucess email? If not then maybe your cancellation did not go through. So please check that as well

-Manan

-Manan

Robert at ID-Tasker

Legend

@Bartosz_Cepowski0808

It's user-to-user forum - you need to get in touch with Adobe CS directly.

What region?

There is always chat option?