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Participant
May 21, 2025
Answered

I didnt know about cancellation fee

  • May 21, 2025
  • 3 replies
  • 368 views

hHow can I cancel my subscription without pay early cancellation fee?

    Correct answer beautiful_Gemstone5580

    okay i handled it with live support, thanks

    3 replies

    John T Smith
    Community Expert
    Community Expert
    May 21, 2025

    >cancel my subscription without pay early cancellation fee?

     

    A trial is 7 days and you have 14 days from the start of the trial to cancel with no cost... after 14 days the trial becomes a subscription and you pay 1/2 of the remaining time if you cancel early

    beautiful_Gemstone5580AuthorCorrect answer
    Participant
    May 21, 2025

    okay i handled it with live support, thanks

    jane-e
    Community Expert
    Community Expert
    May 21, 2025

    That that's great news @beautiful_Gemstone5580 , I'm happy that your issue was solved!

     

    Jand

    jane-e
    Community Expert
    Community Expert
    May 21, 2025

    @beautiful_Gemstone5580 

     

    Follow the steps here to cancel your subscription:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    note that if you subscribed to the deeply discounted annual plan, then there is a fee for canceling early.

     

    I've moved your post from Using the Community to Account, Payment, & Plan.

     

    Jane