I disabled my Adobe acrobat plan but Adobe. Somehow continues to billing. It's frustrating!!

Forum|Forum|2 months ago
November 20, 2025
1 reply
34 views

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kglad

Community Expert

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription, eg ai for acrobat?

Jeffrey_A_Wright

Community Manager

Analytical_Lullaby, I am sorry, but I don't show any additional charges other than the ones for the subscription which you started and then canceled. Please refer to https://adobe.ly/4o2XXsX for details on the cancellation and refund process. Any refunds issued will take up to 14 days. ^JW

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