I do not have any account plan but I keep being charged

Forum|Forum|3 months ago
October 20, 2025
2 replies
109 views

Does anyone know how to contact the customer support? I have a payment issue and the phone support for my country doesn't work, https://helpx.adobe.com/contact/phone.html , the live chat doesn't work either and I keep being redirected to this community which is not the appropriate space. Does anyone have a suggestion? Thanks

Correct answer Shivangi_Gupta

Hi,

We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/48AkFop

^Shivangi

S

Shivangi_Gupta

Correct answer

Community Manager

Hi,

We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/48AkFop

^Shivangi

W

Whispering_Rhapsody7014Author

Participant

Hello! Thanks for the info. I don't have any plan active, I need to chat with a person and open a ticket. I'll wait till the chat will be working again....in the meantime I blocked my card