Skip to main content
Participant
March 14, 2023
Question

I do not want creative cloud apps

  • March 14, 2023
  • 3 replies
  • 301 views

Are you do not want to continue to subscribe to creative cloud services. I only want to use the main illustrator app. Question: how do I subscribe to a plan that only offers illustrator?

This topic has been closed for replies.

3 replies

Peru Bob
Community Expert
Community Expert
March 15, 2023

If you contact Adobe Customer Service, they may allow you to switch plans without penalty.

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare

Nancy OShea
Community Expert
Community Expert
March 15, 2023

Cancel Creative Cloud All Apps plan in your 12th month of service to avoid early cancellation fees.

https://account.adobe.com/plans

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

Resubscribe to just Illustrator.  NOTE: Depending on how long you need it, Annually or Month -to-month, choose the right payment plan.

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
March 14, 2023

you subscribe to a single app plan and then select illustrator, https://creative.adobe.com/plans

 

<moved from cc services>