i don't have any idea where to post this problem. Adobe surely does not help. email address.

Question

Once a long long time ago I made a account for adobe using my email at the time. Now I would like to use that email address on my account. What should I do. I have already deleted that account, but still I'm not able to use that email address. There is no way to contact anyone from Adobe.

John T Smith · Answer

When you delete an account I do not think Adobe will allow you to use the email adress for a new account

But, this is how you contact Adobe

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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