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T
tweety214
Participant
April 15, 2020
Question

i don't want to paid plan, but it paid. refund please.

  • April 15, 2020
  • 1 reply
  • 202 views

 i don't want to paid plan, then i use only free trial 7days, and cancel the plan.

 

but it paid. refund please. actually i don't agree pay the plan.

 

how can i refund it?!

 

 

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
April 15, 2020

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

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