I forgot to cancel my subscription
I forgot to cancel my free trial and was charged today. I’d like a refund.
I forgot to cancel my free trial and was charged today. I’d like a refund.
you must cancel your subscription within the refund period. make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html
if you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.