I got debited of 17,300 for something i don’t want to use

Question

How do I get a refund of my 17,300#

Manan Joshi · Accepted Answer

You need to cancel the plan to stop getting charged. Adobe does not monitor your app usage. Do the following

Check what you are subscribed to https://account.adobe.com/plans

Cancel what you don’t need https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

Refunds are subject to conditions, for details refer https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html. If eligible refunds are processed automatically within 14 business days

ShivangiGupta · Answer

Hi ​@Ambrosial_Sunshine3bf6,We appreciate you contacting us.I confirm that both of your Adobe plans are cancelled and Adobe has initiated a refund today. As ​@Manan Joshimentioned, it may take 10-14 days for the refund to get processed.Let us know if you have any additional questions.^Shivangi

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