I had a free trial. I already requested for cancellation but it billed me since i saw it in my card. Will i receive my refund?

Question

I availed for the free service trial and I cancelled it already to avoid the monthly subscription. However earlier this morning, they billed me and i requested again for cancellation. Will i still receive my refund?

Manan Joshi · Accepted Answer

If your cancellation was successful the first time you would not have been able to do it again. So do the followingCheck your account to see what all you are subscribed to. Cancel whatever you don’t needIfcancellation is successful. You will get a confirmation emailFor refund rules check out the following articlehttps://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

John T Smith · Answer

This is a public forum, not Adobe support... other users can't help
This is the correct way to contact support
https://helpx.adobe.com/contact.html?rghtup=autoOpen

- and enter AGENT in the box asking How can we help you?

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