I had an account from about a year ago and I can’t seem to get it back
I had a previous account with Adobe and I would like to get it back
I had a previous account with Adobe and I would like to get it back
Thank you for the update,
I reviewed the account you use to create this public discussion forum thread, and you do have an active Acrobat subscription that is billed through Apple.
Can you share more information about which Adobe product or service you're trying to access on the other account?
If you're unable to sign in, you can try resetting the password for the account by following the steps here:
https://helpx.adobe.com/manage-account/using/change-or-reset-password.html
If you're not sure which email address was used for the older account, this document may also help:
Once you've had a chance to review those steps, please let us know which Adobe application or service you're trying to access. That information will help the community provide more specific guidance.
Please remember that this is a public discussion forum, so do not share your email address or other personal account information in your reply,
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