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Participant
Jul 25, 2026 1:42 PM UTC
Answered

I have Adobe Express Premium through an Airtel promotion (valid until 31 Mar 2027). When I try to buy Illustrator, I get: "This purchase is not supported. We are currently processing an open order for Adobe Express." Please fix this.

 

    kglad
    kgladCorrect answer
    Community Expert
    Aug 23, 2026 12:16 PM UTC

    2 replies

    Participant
    Aug 22, 2026 1:58 PM UTC

    Hi, was this issue fixed as I am facing the same issue right now.

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    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    Aug 23, 2026 12:16 PM UTC