I have already paid for this month, but he still asks for payment

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Correct answer kglad

follow @jane-e's suggestion first. only if that fails should you proceed to:

below are solutions some users reported:

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location

Correct answer

Community Expert

follow @jane-e's suggestion first. only if that fails should you proceed to:

below are solutions some users reported:

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location

Participant

I paid on the 20th of this month

Community Expert

Please follow these steps for when Creative Cloud reverts to trial:

and let us know how it goes.

I've moved your post from Using the Community (for forum questions) to Account, Payment, & Plan.

Jane

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